Online Guide to Mediation
Oy! I made a mistake. Certainly isn't the first, and definitely won't be the last but I deeply regret it all the same.
The CORRECT url for Diane Levin's Online Guide to Mediation is
Diane has an interesting discussion of optical illusions and their interest to mediator going. Check her out.
PS Next time, we'll talk about- gasp- market research. If you want to grow your business, you have to do the math!