Take this Idea Please!- Helping Lawyers
OK, here's a quickie idea that may turn into something more in the near future.
Jim Hassett of Law Firm Business Development notes in a recent post that more law firms are beginning to conduct client surveys as part of business development. Good idea, huh?
Here's where a mediator or Ombuds can get into the picture. Lawyers might not be the best people to conduct the interviews. You can see the potential for conflict, right. So, why not offer client interviewing services to law firms in your area?
Mediators have the right skills and can play the role of objective observer.
If you try this, let me know!
Try. Fail. Learn. Grow.
Dina
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