Monday, January 22, 2007

Ombuds in the Virtual Red Light District

Ombudsman is definitely an emerging field, but who could have predicted that an Ombuds would be needed in the Red Light district?

Porn sites have long been the topic of discussion. ICM Registry proposed that those types of sites be issued a .XXX domain so that their content could be more easily monitored. Well, seven years later the ICANN (International Corporation for Assigned Names and Numbers) has reviewed the proposal.

The ICCAN goes further to ask for additional changes to the registry agreement including:

9. Designate an Ombuds-person to address concerns about enforcement of registry policies and handling of complaints related to registrant non-compliance.

Ombuds are finding their way into the online worlds as well as in more traditional academic or corporate settings. I can't say how thrilled I am about this broadening of how to use the role. You've heard me say it before, 'Ombuds is the jewel in the side of the ADR crown!' Watch out world we're moving up!

Try. Fail. Learn. Grow!


PS If you're interested in Ombuds work, you'll want to attend my March 29th 10 a.m. teleseminar, "Become an Ombuds." Check the events calendar to learn more.



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